To obtain technical support from Yahoo!, store owners must go to the following URL:
http://smallbusiness.yahoo.com/contactus/
Once they fill out the form, they will be given a number or a choice to be called back.
Wednesday, May 27, 2009
Tuesday, May 5, 2009
Join Ventura Web Design at Internet Retailer 2009
Join Ventura Web Design in Boston, June 15 - 18th.
We will be located at 448, right next to Yahoo!.
Visit www.IRCE.com for more details.
Friday, March 6, 2009
Customer Service - to reply via email or not?
Since the days when Amazon was just a river (I love that cliche), there has been a disconnect between large companies and small companies, as to whether or not they reply to customer comments via email. In the past, it was a clear sign that you were contacting a very small company when someone emailed you back.
Surprisingly, the appearance of being small actually harms your overall image in the eye of some consumers. Today, I am very happy to report, that this disconnect seems to be dwindling and many large companies are putting time into replying to their customers via email. This turn of events makes the disparity between large and small businesses much less noticeable.
With this wonderful turn of events comes another great opportunity for small businesses. If you own a small business, take your "weakness" of being small, and turn it into your strength. Reply to your customers. And not just a one-liner like the big guys do. Give your customers the time of day. Remember, without them, you will not exist.
Surprisingly, the appearance of being small actually harms your overall image in the eye of some consumers. Today, I am very happy to report, that this disconnect seems to be dwindling and many large companies are putting time into replying to their customers via email. This turn of events makes the disparity between large and small businesses much less noticeable.
With this wonderful turn of events comes another great opportunity for small businesses. If you own a small business, take your "weakness" of being small, and turn it into your strength. Reply to your customers. And not just a one-liner like the big guys do. Give your customers the time of day. Remember, without them, you will not exist.
Wednesday, February 11, 2009
$1,000,000+ to develop an E-commerce store? Not here.
I want customization! I want personalization! I want complete control of my website, inside and out! I want integration with my existing order management system! I want to pay $1 Million Dollars to develop all of this? I don't think so!
According to Internet Retailer's article on web platforms today, retailers are spending between $100,000 and $1 Million to develop customized websites. This is completely unnecessary.
With the Yahoo! Store, a hosted software as a service solution, you can have all of this customization for much less. Sometimes the easiest solution is the most obvious one. The Yahoo! Store is a reliable platform that has consistently served the e-commerce community for more than 10 years. With more than 40,000 store owners choosing the Yahoo! Store, you too should give it a try.
According to Internet Retailer's article on web platforms today, retailers are spending between $100,000 and $1 Million to develop customized websites. This is completely unnecessary.
With the Yahoo! Store, a hosted software as a service solution, you can have all of this customization for much less. Sometimes the easiest solution is the most obvious one. The Yahoo! Store is a reliable platform that has consistently served the e-commerce community for more than 10 years. With more than 40,000 store owners choosing the Yahoo! Store, you too should give it a try.
Tuesday, January 20, 2009
Obama and High Speed Internet
Republican or Democrat, Conservative or Liberal, we all have something to be happy about today. Obama has made the introduction of high speed internet to rural areas a top priority of his administration's work on economic stimulus.
As you all recall, the introduction of high speed net connections to the workplace transformed our world. That was followed by the laying of wire to millions of homes. Our hope is that this new wave of growth will bring with it the increased use of the Internet, and subsequent e-commerce transactions, necessary to boost both our industry and the economy as a whole.
Today we stand together and wish President Obama success.
As you all recall, the introduction of high speed net connections to the workplace transformed our world. That was followed by the laying of wire to millions of homes. Our hope is that this new wave of growth will bring with it the increased use of the Internet, and subsequent e-commerce transactions, necessary to boost both our industry and the economy as a whole.
Today we stand together and wish President Obama success.
Wednesday, January 14, 2009
Inefficient Processes Kill Projects and Companies
Imagine a world in which you couldn't speak directly with your Graphic Artist and you had to convey your ideas through a Project Manager. Then, the Project Manager, who certainly doesn't have the same passion for your business as you do, incorrectly conveys that message to the Graphic Artist. Let's just say, the first few drafts will definitely NOT be what you're looking for.
So... A couple of months pass by and FINALLY your Graphic Artist produces the work you're looking for. Cool, we're back on track right? Wrong-o!
Now you're passed off to the Programming Group where again, you do not get to speak directly with the person touching your project. Long story short... It's 8 months before you see a website that you're happy with. Nevermind that you were promised completion "within just a few months."
** FLASH **
SAVE YOURSELF MONTHS OF HASSLE, STRESS, and "EXTRA FEES". Go back in time and choose a company that encourages DIRECT CONTACT with your Graphic Artists and Programmers. Don't let your energy and motivation get lost in translation.
Work with Ventura Web Design to develop your Yahoo! Store. Call 866-515-2057 today.
So... A couple of months pass by and FINALLY your Graphic Artist produces the work you're looking for. Cool, we're back on track right? Wrong-o!
Now you're passed off to the Programming Group where again, you do not get to speak directly with the person touching your project. Long story short... It's 8 months before you see a website that you're happy with. Nevermind that you were promised completion "within just a few months."
** FLASH **
SAVE YOURSELF MONTHS OF HASSLE, STRESS, and "EXTRA FEES". Go back in time and choose a company that encourages DIRECT CONTACT with your Graphic Artists and Programmers. Don't let your energy and motivation get lost in translation.
Work with Ventura Web Design to develop your Yahoo! Store. Call 866-515-2057 today.
Monday, January 12, 2009
In-house vs. Proven Technology
Happy 2009 Everyone! We start out this new year in the midst of a global recession, but Ventura Web Design, our favorite Yahoo! Store Designer, remains optimistic that E-commerce will continue to be the wave of the future. With companies looking for ways to improve efficiency, reach their audience more effectively, and increase revenues while decreasing expenses... Is there any other way?
Jelly Belly recently redeveloped their own Ecommerce platform in Microsoft's .NET framework. See the article at Internet Retailer. To summarize, this is Jelly Belly's 4th in-house site. While they've chosen to do the work in-house due to the wholesale/retail aspects of their company, they did make a very smart decision in outsourcing their search to an expert in the field (SLI Systems).
The team over at Jelly Belly readily admits that they "could" build their own search, but it would rapidly become outdated.
This concept can be applied to most small businesses and even some larger ones. Why choose anything but the Yahoo! Store, if you're a small business doing standard retail/e-commerce, at levels of $30 million a year or less in revenue? There's no reason to put the energy into developing your own framework when the Yahoo! Store exists and can be customized for most business needs.
Contact Ventura today at 866-515-2057 for more details on how we can customize your Yahoo! Store to fit your specific needs.
Jelly Belly recently redeveloped their own Ecommerce platform in Microsoft's .NET framework. See the article at Internet Retailer. To summarize, this is Jelly Belly's 4th in-house site. While they've chosen to do the work in-house due to the wholesale/retail aspects of their company, they did make a very smart decision in outsourcing their search to an expert in the field (SLI Systems).
The team over at Jelly Belly readily admits that they "could" build their own search, but it would rapidly become outdated.
This concept can be applied to most small businesses and even some larger ones. Why choose anything but the Yahoo! Store, if you're a small business doing standard retail/e-commerce, at levels of $30 million a year or less in revenue? There's no reason to put the energy into developing your own framework when the Yahoo! Store exists and can be customized for most business needs.
Contact Ventura today at 866-515-2057 for more details on how we can customize your Yahoo! Store to fit your specific needs.
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